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Team Lead, Facilities Security
Team Lead, Facilities SecurityNTT DATA, Inc. • Cyberjaya, Selangor, Malaysia
Team Lead, Facilities Security

Team Lead, Facilities Security

NTT DATA, Inc. • Cyberjaya, Selangor, Malaysia
30+ days ago
Job description

Overview

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Team Lead, Facilities Security is an entry level management role, responsible for playing a critical role in ensuring the safety, security, and compliance of the Data Center physical infrastructure, equipment, and employees. This role works under the supervision of Security Management to ensure that security measures are in place and functioning properly at an assigned data center location. This role monitors and maintains access control systems, alarms, and surveillance platforms and assists in the development, implementation, and maintenance of organizational security procedures. This role provides regular daily supervision and support to a team of dedicated Security Guards and fosters a collaborative and high-performing culture across the team(s) within their remit.

Key responsibilities

  • Supervises daily operations for a team of Security Officers; includes planning, scheduling, submitting timesheets, organizing, and directing execution of routine and special project work delegated by Security leadership.
  • Aids in identifying and attracting prime talent by participating in the recruitment process, assessing qualifications, interviewing candidates, and hiring individuals to join the team.
  • Contributes to the development, implementation, and enforcement of security protocols, policies, and procedures to protect the data center, assets, and employees.
  • Guides team members on fulfilling the special / unique requirements for NTT GDC clients, and ensures requirements are met; maintains a positive and professional demeanor, proper engagement, and client relationships.
  • Remains alert and monitors security operations at all times during shift to ensure data center and surrounding property is secure and not accessed by unauthorized personnel, or open to sabotage, vandalism or theft.
  • Acts as the first point of contact during security incidents, assists with investigations, gathers evidence, and prepares incident reports. Collaborates with relevant stakeholders to resolve incidents effectively.
  • Administers the operation of all security related systems on shift, such as access control, CCTV, digital video recording, and photo badging.
  • Reviews utilization and maintenance of security equipment.
  • Organizes and conducts predefined actions in emergency situations and renders first aid in events ranging from fire, work accidents, to illness.
  • Recommends improvements to recordkeeping software to capture accurate security officer activities.

To thrive in this role, you need to have

  • Familiarity with security management, preferably in a data center or critical infrastructure environment.
  • Knowledge of physical security systems, access control, surveillance technologies, and incident response procedures.
  • Recognition of leadership skills with the ability to learn to motivate and manage a team effectively.
  • Analytical and problem-solving skills to identify and mitigate security risks and vulnerabilities.
  • Good communicator, with ability to interact with stakeholders at all levels.
  • Able to navigate security technologies and computer systems, including access control systems, CCTV, and incident management software.
  • Familiar with occupational hazards and safety rules.
  • Academic qualifications and certifications

  • High School or GED required.
  • Post school qualification, or equivalent combination of work experience and occupational training / certifications.
  • Certifications such as CPP, CISSP, or PSP are preferred.
  • CPR / First Aid Certification preferred.
  • Required experience

  • Prior Law-Enforcement and / or Military Schooling, a plus.
  • Prior relevant experience in law enforcement, industrial, commercial, or governmental security and loss prevention.
  • Prior relevant experience using security systems and tools, e.g., access control systems, CCTV.
  • Developing experience in managing a team of Security Guards.
  • Workplace type

    On-site

    About NTT DATA

    NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

    Equal Opportunity Employer

    NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

    Fraud awareness

    Third parties fraudulently posing as NTT DATA recruiters. NTT DATA recruiters will never ask for payment or banking information during the recruitment process. All email communications will come from an @nttdata.com address. If you suspect fraud, please contact us.

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    Team Lead • Cyberjaya, Selangor, Malaysia

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