Senior Coordinator, SMB Growth
Delivery Hero AustriaKuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job description2 to 3 years of experience in client management roles. Comfortable making outbound calls via digital tools for extended periods. Proficient in English; knowledge of Traditional Mandarin is a plus. Data-sensitive with a sales-driven mindset. Experienced with online tools such as Google applications; Salesforce experience is advantageous. Excellent communication skills with a consultative sales approach. Strong relationship-building skills, target-oriented, resilient, and a team player. Quick learner, adaptable to operational changes.
About the opportunity
WHAT YOU WILL OWN :
You will be responsible for managing a portfolio of partner accounts, which includes :
- Selling confidently over the phone.
- Managing and increasing revenue for each account.
- Providing operational support as needed.
- Monitoring performance metrics and ensuring compliance with Foodpanda’s standards.
- Achieving daily productivity targets in calls and sales.
- Ensuring accuracy in documentation, partner approvals, and system processing.
- Handling objections effectively, persuading and creating urgency in a fast-paced environment.
- Problem-solving proactively to align solutions with company offerings.
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE :
Who we are
foodpanda is part of the Delivery Hero Group, a leading local delivery platform operating in over 70 countries. Headquartered in Berlin, Germany, and listed on the Frankfurt Stock Exchange since 2017, it is part of the MDAX index.
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Coordinator Smb Growth • Kuala Lumpur, Kuala Lumpur, Malaysia