Company Description
Publicis Groupe, known for its world‑renowned creativity, best‑in‑class technology, digital and consulting expertise, is the world’s third largest communications group. With more than 80,000 people in over 100 countries, the Groupe has four solution hubs : Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health. Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model that connects data, creativity and technology. The journey has continued with the 2019 acquisition of Epsilon, further scaling our data‑driven offering and providing true momentum to our clients’ own transformation. This model, with a country‑led approach, is called the “Power of One” and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation. It breaks down silos between Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health, enabling them to work seamlessly and efficiently to transform marketing and business at scale. The role of a Regional Client Leader (RCL) is essential for driving growth, understanding and leading our clients’ own transformation, and delivering the true scale of our agencies’ capabilities. A RCL sets the vision, builds a culture of collaboration, and curates a team of experts from the whole Groupe to deliver on that promise. They are true leaders with responsibility for revenue, profitability and the client relationship.
Responsibilities
- Client Management : Establish and maintain strong client relationships, gather feedback, and ensure overall client satisfaction with minimal complaints on major issues.
- Client Responsiveness : Respond to client requests accurately and appropriately.
- Client Updates : Provide clients with new packages, competitive alerts, media opportunities, and campaign follow‑through.
- Internal Communication : Relay client special requests (e.g., special ad‑hoc reports) to the team.
- Business Partner Management : Develop relationships with creative, media owners, and other partners; ensure up‑to‑date information, clear documentation, and contract approvals by supervisor.
- Research & Media Applications Proficiency : Execute basic and advanced functions of planning / booking systems; generate reports; apply agency planning approach.
- Financial Management : Enter accurate billing information, update media placement changes, adhere to media planning processes, and reconcile payment variances.
- Industry Knowledge : Understand media scenes & developments, basic awareness of brand and product categories, and conduct basic target engagement analysis.
- Investment Management : Optimize and adhere to budget constraints within client briefs.
- Corporate Responsibility : Demonstrate behaviours that uphold the company’s image, reputation, and credentials.
Qualifications
Minimum one year experience working in a media‑specialist agency.Strong understanding of traditional and digital media across all platforms.Meticulous, organized, and able to prioritise tasks under tight timelines.Resilient to change and willing to learn new skills.Excellent written and verbal communication skills with internal and external stakeholders.Proficient in Excel and PowerPoint; good at analysing data and deriving meaningful insights.Additional Information
Generous leave entitlements, including birthday leave, rest day, and family care leave.Office closure for World Mental Health Day (10 October).Company closures for all four major festive celebrations.Cashless comprehensive medical coverage, including access to panel clinic, dental, and optical care.Life and personal accident insurance and group hospitalization and surgery.A hybrid working schedule with Friday disconnects.Office closure last week of December for rest, relax, and recharge.Phone allowance.Seniority level
Not Applicable
Employment type
Full‑time
Job function
Marketing and Sales
Industries
Advertising Services
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