This job offer is not available in your country.

Senior Customer Service Executive

Freight Care Logistics Sdn BhdSelangorMalaysia, Selangor, Malaysia

15 hours ago

Job description

Senior Executive – Customer Service / Pricing (Freight Forwarding)

About DSL Group

With 25+ years of industry experience, DSL Group is a global leader in shipping & logistics, operating across 20+ countries with 300+ employees worldwide.

Role Overview

We are hiring a Senior Executive – Customer Service / Pricing to support our Freight Forwarding division in Malaysia. This role involves handling customer accounts, providing accurate pricing, and ensuring smooth coordination between clients and operations.

Responsibilities

Provide pricing and rate quotations for sea, air & land freight.
Manage customer inquiries and ensure timely, professional responses.
Coordinate with sales, operations, and carriers to deliver solutions.
Establish or maintain good rapport with main liners.

Requirements

Minimum 3–5 years of local experience in Malaysia within freight forwarding.

Strong knowledge of pricing, rate negotiation, and customer service.

Good communication and problem-solving skills.

Ability to handle multiple tasks in a fast-paced environment.

We Offer

Competitive salary, incentives, and growth opportunities with a global logistics group.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Customer Service

Industries : Truck Transportation and Transportation, Logistics, Supply Chain and Storage

#J-18808-Ljbffr

Create a job alert for this search

Customer Service Executive • SelangorMalaysia, Selangor, Malaysia