UX Writer

Overview

Craft and maintain a consistent and persuasive voice and tone for all e-commerce touchpoints, including but not limited to product pages, checkout flows, user interface (UI) elements, notifications, error messages, and seller centres.

• Collaborate closely with cross-functional teams, including UX designers, product managers, marketing specialists, and developers, to ensure the seamless integration of compelling copy within the user experience.
• Develop and implement content guidelines and style guides to ensure a unified and user-friendly content experience throughout the e-commerce app and platforms.
• Create clear, concise, and user-friendly microcopy for buttons, forms, tooltips, and other interactive elements, providing users with clear directions and assistance when needed.
• Gather feedback to continuously iterate and improve the effectiveness of the written content.
• Stay updated with industry best practices and new technologies, integrating emerging trends into the UX writing process to drive innovation.
• Ensure all content adheres to brand guidelines, legal requirements, and regulatory standards. Requirements

UX writing / Content design

for digital channels or products (app or web) for " 2C " (to Consumer) industries or business domains.

E-commerce

experience is a plus. More than 2 years

of working / professional experience in

UX writing ,

content design , or / and

copywriting . Advantage to those who understands the differences between these related disciplines. Familiar with user-centred design and accessibility

for digital product experiences (app or web). Comfortable using Industry-standard design tools

like

Figma

or internal enterprise tools. Aware and able to apply latest UX, digital marketing, and content trends . Fluent in English

and

Mandarin is must . (reading, writing & understanding). Bachelor's degree

in communications, English, Marketing, or a related field.

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