Site Reliability Engineer (SRE)

Design and maintain scalable failover systems, backup strategies, and redundancy mechanisms across cloud and on-prem environments.

Develop and update DR documentation, runbooks, and recovery playbooks for infrastructure and application layers.

2. Business Continuity Testing :

Plan, coordinate, and execute tabletop exercises, DR drills, and failover simulations.

Analyze and report outcomes of BC / DR tests; identify gaps and lead remediation initiatives.

3. Incident Response & Crisis Management :

Develop and refine incident response procedures, escalation paths, and communication frameworks for major outages.

Act as a key responder and facilitator during critical incidents, ensuring swift coordination across teams.

4. Data Backup & Recovery Strategy :

Implement and manage cloud-based and on-premise backup solutions, aligned with defined RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

Regularly test and validate data restoration processes to ensure system recoverability.

5. 24 / 7 / 365 Coverage :

Participate in a rotating on-call schedule to ensure continuous coverage.

Daily operations will include 3 shifts, each lasting 9 hours, with 1 member per shift and an overlapping hour between shifts to facilitate smooth transitions.

6. Collaboration with Tier 1 and Tier 2 Support :

• Work closely with Tier 1 and Tier 2 teams who will serve as the first point of contact for incidents and service requests.
• Provide expertise and escalation support as needed, ensuring efficient resolution of issues and seamless communication between teams.

Qualifications :

Preferred Skills :

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