IT Problem Management Analyst : Root Cause & Reporting

A global consulting leader in Kuala Lumpur is seeking an Analyst for IT Problem Management. The role involves investigating root causes, data validation, and generating insightful reports using Power BI. Candidates should have a Bachelor's degree and 4 years of relevant experience, managing conflicting priorities and applying root cause analysis. This position offers a hybrid work model, requiring in-office presence for a minimum of three days a week.

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