E-Commerce Director

Overview

The E-Commerce Director will lead our client’s e-commerce strategy and operations within our media agency. The ideal candidate will have a strong background in digital marketing and e-commerce, with a passion for driving sales and enhancing the customer experience. This role will involve collaborating with various teams, including marketing, sales, and analytics, to develop and implement innovative e-commerce solutions that align with our clients’ goals.

Responsibilities

• Strategic Leadership : Develop and execute the e-commerce strategy across Southeast Asia, ensuring alignment with overall business objectives and importantly to drive growth for client’s business
• Team Management : Local commerce leads will have matrix reporting into this overall lead in terms of overall deliverables for commerce. You will need to lead, mentor, and manage a team of e-commerce professionals, fostering a culture of collaboration, innovation, and accountability.
• Client Collaboration : Work closely with clients across different business units to understand their e-commerce goals and challenges, providing expert advice and tailored solutions. Need to be able to understand the different categories (Snacking and Pet nutrition categories)
• Performance Analysis : Monitor and analyse e-commerce performance metrics, utilizing data-driven insights to inform decision-making and optimize strategies.
• Cross-Functional Coordination : Collaborate with marketing, creative, and technical teams to enhance user experience and ensure cohesive messaging across all digital platforms.
• Thought leadership : Be prescient of movements / trends in e-commerce across SEA and develop POV for clients
• Technology Integration : Evaluate and implement e-commerce technologies and platforms to improve operational efficiency and customer engagement.
• Stakeholder Management : Grow agency relationship with ECOM vendors but not limited to the likes of Shopee / Lazada / TikTok

Qualifications

Additional information

Our employee benefits package comprises the following :

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