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Account Maintenance Group, Channel Ops Team Members
Account Maintenance Group, Channel Ops Team MembersUOB • Kuala Lumpur, Kuala Lumpur, Malaysia
Account Maintenance Group, Channel Ops Team Members

Account Maintenance Group, Channel Ops Team Members

UOB • Kuala Lumpur, Kuala Lumpur, Malaysia
7 days ago
Job description

Account Maintenance Group, Channel Ops Team Members

Join to apply for the Account Maintenance Group, Channel Ops Team Members role at UOB

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About the Department

UOB Innovation Hub 2 (InnoHub2) is a UOB‑wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enable business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Your Key Responsibilities Are

  • Assist to manage and process Account Opening and / or Customer & Account Data Maintenance requests for Individual Customers.
  • Complete all data maintenance requests with accuracy and within the agreed Service Level Agreement.
  • Handle enquiries / escalation from Singapore Branches and Business & Support Units.
  • Prepare and submit management / statistical reports.
  • Lead / Participate in projects and process improvement initiatives.

Job Requirements

  • A recognized university degree, with minimum 2 years of relevant banking experience.
  • Good communication and interpersonal skills.
  • Strong computer and analytical skills.
  • Able to work independently and in a team.
  • Additional Requirements

    Develop, Engage, Execute, Strategise.

    Be a Part Of the UOB Family.

    Equal Opportunity Employer

    UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

    Apply now and make a Difference.

    #J-18808-Ljbffr

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    Ops Maintenance Team • Kuala Lumpur, Kuala Lumpur, Malaysia

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