Enrollment Counsellor (Ipoh)

Fairview International School (FIS) is more than just an educational institution; we are a beacon of change. As Malaysia’s top IB school and one of the Top 100 IB Schools in the World for four consecutive years, we are committed to providing high-quality IB education to everyone, no matter their background. Join us, and help make education accessible to more families.

Why Join Us?

Innovative Environment : Be part of a forward-thinking team that’s revolutionizing education.

Global Impact : Work alongside an international team and make a meaningful difference.

Career Growth : Continuous opportunities for professional development.

Strong Commission Structure : A commission structure that rewards performance.

Role Overview Your job is to understand the needs of individual families and help them recognize that there is no better time to start educating their children the right way. The Fairview IB programme is the best IB programme in Malaysia and will provide their child with the right tools to thrive in today’s rapidly changing world.

Your role is to help families overcome their hesitations about leaving behind traditional education systems. Show them that the world has moved on, and their children need a different kind of education to succeed in a future that looks very different from today.

Key Responsibilities

Junior Enrollment Counsellor :

Business Development : Identify new sales opportunities to drive student enrollment.

Client Engagement : Build relationships with prospective families and guide them towards understanding why Fairview is the best educational solution for their children.

Client Retention : Maintain strong relationships with families after enrollment to ensure satisfaction and retention.

Market Research : Stay informed about market trends, competition, and opportunities for growth.

Collaboration : Work with marketing and admissions teams to align sales strategies with school objectives.

Performance Tracking : Assist in monitoring sales performance and suggest improvements.

Senior Enrollment Counsellor :

Sales Leadership : Lead sales efforts by identifying and pursuing major opportunities to increase enrollment.

Client Management : Build and nurture long-term relationships with families and ensure their children stay enrolled.

Client Retention : Maintain strong post-enrollment relationships with families, providing ongoing support to ensure confidence in their decision.

Strategic Planning : Create and implement sales strategies that align with growth goals.

Market Analysis : Conduct thorough research on market trends, competitors, and industry shifts.

Collaboration : Coordinate with marketing, admissions, and other departments to drive sales initiatives.

Performance Tracking : Monitor key sales metrics, refine strategies, and ensure targets are met or exceeded.

What We’re Looking For

Junior Enrollment Counsellor :

Education & Experience : Bachelor’s degree in Business, Marketing, or a related field with 1-2 years of sales experience.

Driven Communicator : Strong communication skills and ability to connect with clients effectively.

Eager to Learn : Adaptable and excited to grow in a dynamic environment.

Ability to Connect : Ability to identify client needs and connect them to the Fairview solution.

Language Skills : Proficiency in English (Mandarin is a plus / Preferred).

Senior Enrollment Counsellor :

Experience : 3-5 years of sales experience, preferably in education or related sectors.

Proven Track Record : Demonstrated success in meeting or exceeding sales targets.

Ability to Connect : Understand client needs and align them with the Fairview solution.

Strategic Mindset : Develop and execute effective sales strategies.

Tech-Savvy : Experience with CRM systems and sales tools.

Communication Skills : Exceptional verbal and written English (Mandarin is a plus / Preferred).

Perks and Benefits

Competitive Salary : A package that reflects your skills and experience.

Professional Growth : Continuous learning and career development opportunities.

Supportive Culture : A collaborative environment that encourages teamwork and growth.

Meaningful Impact : Your work will contribute to shaping the future of education for students from diverse backgrounds.

Strong Commission Structure : A performance-based commission structure that rewards sales achievements.

How to Apply Ready to make a difference? If you’re passionate about sales and eager to contribute to the education sector, we want to hear from you! Send your resume and cover letter to with the subject line “Enrollment Counsellor Application.”

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