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Administrator
Aurastone Sdn BhdUlu Tiram, Johor, Malaysia7 days ago
Job descriptionAssist the sales team in generating and processing invoices. Prepare and submit fabrication drawings to the factory for production. Handle purchase order (PO) creation and ensure accuracy in documentation. Manage walk-in and call-in customers, providing guidance on inquiries. Determine whether to address customer needs directly or escalate complex cases to the sales team for follow-up. Assist business clients in selecting and purchasing stone slabs. Maintain organized records of invoices, purchase orders, and customer transactions. Perform housekeeping duties for documentation to ensure accuracy and compliance. Handle incoming sales leads, categorizing and routing them to the appropriate team members. Arrange schedules for clients and sales team job order. Coordinate logistics for orders, ensuring seamless workflow between departments. Communicate with factory and operations teams to align production timelines with customer needs. Support workflow optimization by identifying inefficiencies in administrative tasks. Maintain internal tracking systems for job orders and sales inquiries. Provide administrative assistance for other operational tasks as required. Yearly Medical claim Yearly performance bonus KPI incentive Yearly Wellness Claim
Requirements
- Minimum education : Diploma and above
- Proficient in Microsoft Office Suite (especially Excel) and familiar with tools like invoice opening system
- Fresh graduates are encouraged to apply
- Strong organizational skills with the ability to manage multiple deadlines across teams
- Excellent verbal and written communication skills in English and Bahasa; additional languages are a plus
- Comfortable interacting with walk-in customers and supporting B2B sales environments
- Detail-oriented with a strong sense of accuracy in document handling and data entry
- Able to interpret basic technical drawings and fabrication-related documents (training will be provided)
- Resourceful, proactive, and able to work independently as well as part of a team
Responsibilities
1. Sales & Order Processing Support :
2. Customer Interaction & Support :
3. Data Entry & Document Management :
4. Scheduling & Coordination :
5. Process Improvement & Administration :
Benefits
Skills
Calling Clients Word Processing Communication Skill Microsoft Office Ordering Office Supplies Office Equipment Order Processing Customer Service Directing Clients Email Filing Record Keeping Coordinator Sales Support Sales Administration
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Administrator • Ulu Tiram, Johor, Malaysia