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Restaurant Manager

Restaurant Manager

Nong Geng Ji 农耕记Petaling Jaya, Selangor, Malaysia
19 days ago
Job description

Requirements

  • Minimum of 3-4 years of experience in Food & Beverage industry.
  • Fluent in spoken and written in English and Mandarin (in order to attend to English and Mandarin speaking guests’ needs and complaints promptly and politely.)
  • Excellent communication & interpersonal skills; able to build lasting relationships with guests.
  • Basic competency in Microsoft Office (Word, Excel and Powerpoint)
  • Possess good initiative and leadership skills.

Responsibilities

  • Ensure guests’ needs and expectations are met by providing an efficient and professional service.
  • Lead by example by demonstrating exemplary professionalism.
  • Attend to guests’ needs and complaints promptly and politely.
  • Resolve all potential service failure issues.
  • Perform duties in the best interest of the Company, ensuring that the SOP & SOC are applied on daily basis
  • Supervise food and beverage service by directing and guiding subordinates.
  • Attend meetings and briefings
  • Submit monthly paperwork to and requisite forms from respective departments.
  • Execute any duty that may be assigned from time to time by the Management.
  • Benefits

  • Annual leave, MC
  • EPF, SOCSO,EIS
  • Medical Reimbursement
  • Festive Gift
  • Annual D&D
  • Staff Discount
  • Annual Bonus
  • Additional Benefits

  • Staff Meal
  • Accommodation Provided
  • Skills

    Critical Thinking People Management Coordinating with Others Service Orientation Communication Skill Responsibility Data Analysis Staff Training Leadership Customer Service Financial Management Communication Problem-Solving Food Safety Inventory Management

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    Manager Manager • Petaling Jaya, Selangor, Malaysia