Assistant Director of Housekeeping (Pre Opening) - Waldorf Astoria

Assistant Director of Housekeeping (Pre Opening) – Waldorf Astoria

Hilton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton team member. Because it’s with Hilton where we never forget the reason we’re here : to delight our guests, team members, and owners alike.

Are you a hospitality professional with an exceptional eye for detail and a passion for excellence? We are seeking a poised and dedicated Assistant Director of Housekeeping to take on a pivotal role in leading a meticulous housekeeping team, ensuring every guest enjoys an immaculate and elegantly appointed environment. In this pivotal position, you will collaborate closely with the Director of Housekeeping to oversee daily operations and seamlessly assume leadership in their absence, upholding impeccable service standards and operational precision.

What will I be doing?

• Operational Excellence

Ensures impeccable cleanliness and presentation across guest rooms and public areas by conducting regular inspections and strictly adhering to established Standard Operating Procedures (SOPs) and Policies & Procedures (P&Ps), upholding the highest standards of luxury hospitality.

Provides hands‑on leadership and guidance to all housekeeping team members, consistently evaluating performance and fostering a culture of accountability, consistency, and service excellence.

Collaborates proactively with Engineering and Front Office teams to coordinate and oversee room maintenance and deep cleaning schedules, ensuring each guest room is impeccably prepared to meet the highest standards of luxury and comfort upon arrival.

Upholds unwavering adherence to hotel safety, security, and emergency protocols, fostering a secure and responsive environment that prioritises the well‑being of guests and team members.

Champions a culture of personalized and courteous service, ensuring every guest interaction is warm, attentive, and memorable.

Contributes to the formulation and management of the annual housekeeping budget, offering strategic recommendations to optimise resource utilisation and enhance cost‑effectiveness.

What are we looking for?

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!

Work Locations

Waldorf Astoria Kuala Lumpur

Schedule

Full‑time

Brand

Waldorf Astoria Hotels & Resorts

Job

Housekeeping and Laundry

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Hospitality

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