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[Immediate Hiring] Mandarin Customer Service

IGT Services And Technologies KL Sdn BhdShah Alam, Selangor, Malaysia

3 days ago

Job description

Requirements

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
Maintain good communication and cooperation with relevant departments
To exceed customers' expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.

Responsibilities

Must be able to converse fluently using Mandarin and English

Must be able to read & write Traditional Mandarin word

Education : SPM, UEC, O-level or; and above

Working Hours： 24 / 7 Rotational Shift - 5 days working

Preferred to have six months or more of customer service experience

Fresher are welcomed to apply

Benefits

KPI incentives

Transportation allowances

14 days AL; 14 days ML, 60 days Hospitalization leave

EPF, SOCSO

Health and life insurance

Medical Claim

Corporate deals

Additional Benefits

Staff Activities

Training Provided

Allowance Provided

5 Working Days

Skills

Mandarin Language Proficiency Customer Service Problem Solving

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[Immediate Hiring] Mandarin Customer Service • Shah Alam, Selangor, Malaysia