Assistant Manager

Req ID : 7420

Job Description : Summary

Responsible in business analyst, product system requirement and system support in Core Banking System (CBS), Financing Assistance (FAST), E Channel or any system related to Retail & Non-Retail product and shared product matters from the initial through to completion.

Duties and Responsibilities

(1) System Development related on Retail & Non-Retail product system enhancement.

Member of Product Working Team and participate in Bank's Project

• To work together with product innovation team in conceptualize the product concept and translate the requirement to User Requirement Specification (URS)
• To prepare related products accounting entries (if any) for Finance Approval
• To prepare and ensure the signing off the URS by the relevant stakeholders.
• To work out a work around process flow to cater ad-hoc or special cases as may be referred to by the Users.
• Involve / Co-ordinate User Acceptance Test (UAT) involving system enhancements for new and existing products.
• Manage UAT data results and documentation of UAT Plan, UAT Test Script and Case UAT Result
• To carry out end to end product testing and analyze test results to ensure objectives of testing are achieved.
• To ensure migration documents are signed off & submit to IT before migration and track the progress of migration request (if any)
• To develop system User Guide
• To identify and propose appropriate System product knowledge training and prepare training materials.
• To perform project implementation review after system deployment

(2) System Support on issue related on Retail & Non-Retail product matters

Investigate system issue pertaining to Banking products and advise users a work around solution (if necessary) and / or raise change request to IT (if necessary)

(3) System user Support on shared matters & related on Retail & Non-Retail product.

To guide user in system knowledge & system support in resolving human errors for product in Core Banking System

(4) Others

Ensure products under Product & innovation are in adherence to and compliance to all internal policies / guidelines and external regulatory requirements.

Qualification

Degree in any related discipline or equivalent experience

Years of Experience

Minimum 4 years experience in banking industry with at least 2 years in exposure in business and branch operations.

Specific Skills / Knowledge and Certification Required

User system expert in relation to banking products. Able to understand product processes and system structure.