Host HOD JD
Job Summary :
We are looking for a highly experienced and data-driven Head of Live Hosting (HOD) to lead our live streaming team. This role requires expertise in live commerce, data analysis, team management, and performance optimization to ensure maximum engagement and revenue growth. The ideal candidate will be responsible for developing live strategies, managing hosts' performance, optimizing content, and improving sales conversions.
Responsibility :
Live Stream Strategy & Planning
Live Host Management & Performance Optimization
Schedule, leave arrangement, performance report and commission report.
Review host at least once per week.
Recruit, training, product knowledge development to live host.
KPI included sales, attendance, performance of live host.
Arrange live host schedule to maximise their non-live hours with shooting / live teaser
Live room and equipment set up before go live
Sample inbound and outbound record
Data Analysis & Performance Monitoring
Collaboration & Cross-Team Coordination
Work closely with the marketing, e-commerce, and product teams to ensure smooth operations of live campaigns.
Align live streaming strategies with the company's sales and marketing objectives
Daily posting social media TikTok account video (done by content team, only posted by Live HOD)
Ad-hoc
Requirements & Qualifications :
Minimum 1 year of experience in live streaming, e-commerce, or digital marketing.
Strong background in data analysis, including interpreting analytics and making data-driven decisions.
Proven experience in managing live hosts, scheduling, and performance optimization.
Familiarity with TikTok Live, Shopee Live, Lazada Live, Facebook Live, or other live-selling platforms.
Excellent leadership, communication, and team management skills.
Passion for live commerce, content creation, and sales growth.
Ability to work under pressure and adapt to fast-changing trends.
Advantage if used to be live host senior and provided training to other live host.
General Excel skills.
Good attendance and willing to support if any crisis happened.
Job Type : Full-time
Pay : RM2, RM5,500.00 per month
Benefits :
Application Question(s) :
Work Location : In person
Live Host • Seremban, Negeri Sembilan, Malaysia