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Restaurant Supervisor - Alila Bangsar Kuala Lumpur

Restaurant Supervisor - Alila Bangsar Kuala Lumpur

Hyatt GroupKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval : Director of Learning & Development, France

Join Our Team as a Restaurant Supervisor at Alila Bangsar Kuala Lumpur!

As a Restaurant Supervisor, you’ll be the backbone of our dining outlet’s daily operations, ensuring seamless service while mentoring the team to deliver Hyatt’s signature hospitality. Your hands-on leadership will elevate guest experiences and uphold the Alila brand’s excellence.

What You’ll Do

  • Take full ownership of daily restaurant operations, ensuring smooth service from opening to closing
  • Lead and motivate the service team during shifts, setting the standard for hospitality excellence
  • Train and develop team members on Hyatt service standards, product knowledge, and upselling techniques
  • Maintain impeccable cleanliness and organization throughout the dining area
  • Resolve guest concerns promptly with professionalism and care
  • Work closely with kitchen and bar teams to ensure seamless coordination
  • Monitor inventory levels and assist with stock management
  • Uphold all food safety, hygiene, and licensing regulations

Qualifications

What We’re Looking For

  • Proven experience in a supervisory role within luxury hotel F&B or fine dining
  • Natural leadership abilities with a passion for mentoring teams
  • Exceptional service skills and attention to detail
  • Strong problem-solving skills and ability to think on your feet
  • Knowledge of restaurant operations, including POS systems and reservations
  • Understanding of food safety standards (HACCP certification preferred)
  • Flexibility to work various shifts, including weekends and holidays
  • Our family is always growing. Want to be in the know? #J-18808-Ljbffr

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    Alila Bangsar Lumpur • Kuala Lumpur, Kuala Lumpur, Malaysia