Assist & liaise between customers and SGS technical teams to provide follow-up and feedback for technical questions and specification needs.
Visit existing customers periodically for contract reviews.
To support & maintain existing contracts database.
Ensure customers are responded to adequately by customer care group.
Produce customer quotations as required.
Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
Perform any other responsibilities as assigned by your reporting manager and / or Senior Management
Qualifications
Minimum 3 years’ experience in customer care, sales or business development in a technical services or industrial capacity.
STPM or Diploma or Degree in Business, Food and health or equivalent would be an asset.
Proven track record of successful customer relationship & key account management.
Experience in dealing with mineral industries would be an asset.
Comfort in dealing with various levels of senior executives.
Knowledge in using MS Office is a prerequisite and exposure to CRM software is an advantage.
Applicants must be willing to travel nationwide occasionally.