Senior Coordinator, SMB Growth

foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What you will own

• Tasked with the care of a portfolio of partner accounts; you will be expected to sell on the phone, manage and grow the revenue of each account, and provide operational support when needed.
• Monitor each account’s performance metrics and ensure compliance with Foodpanda’s operational standards.
• Meet and / or exceed the expected daily productivity in terms of the number of calls and sales.
• Meet requirements in the areas of documentation accuracy, partner approval and systems processing.
• Demonstrate objection handling, persuasiveness, urgency, and the ability to act in a fast-paced environment.
• Problem-solving is a priority; strive to provide solutions aligned with company offers.

Essential experience, skills and knowledge

Seniority level

Employment type

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