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Lead Analyst

Lead Analyst

AIA Digital+ MalaysiaNovotel Kuala Lumpur City Centre, Kuala Lumpur, Malaysia
13 hours ago
Job description

Roles and Responsibilities :

  • Define, implement, and continuously improve testing processes, methodologies, and best practices.
  • Act as the main point of contact for testing with project managers, business stakeholders, and vendors to clarify requirements and testing needs.
  • Lead test planning, design, execution, and defect management for assigned projects.
  • Review and approve test cases, test scripts, and test data created by the team.
  • Provide hands-on support in test execution, automation, and performance testing if needed.
  • Provide regular updates on quality status, risks, defects and issues to project management / stakeholders.
  • Manage expectations and obtain signoffs on test deliverables.
  • Identify testing-related risks early, escalate critical issues to stakeholders and propose mitigation strategies.
  • Coach and mentor test engineers, providing guidance, allocate work, monitor performance, and ensure resource optimization across projects.
  • Share domain and testing knowledge within the team to build stronger insurance testing expertise.
  • Validate release readiness by performing regression and sanity checks.

Job Requirements :

  • Bachelor's degree in computer science, Information Technology, Software Engineering, or a related field.
  • 5+ years of software testing experience, including at least 2 years in a leadership role (Test Lead or Test Manager).
  • Strong understanding of Agile, DevOps, and SDLC / STLC best practices (Software Testing Life Cycle).
  • Proficiency with test management and defect tracking tools (e.g. JIRA, Confluence & etc).
  • Good communication skills in English (written and verbal).
  • Strong attention to detail, analytical thinking, and problem-solving skills.
  • Willingness to learn and adapt in a fast-paced insurance IT environment.
  • Excellent communication, stakeholder engagement, and team leadership skills.
  • Ability to balance strategic planning with hands-on execution.
  • (Optional) Familiarity with test automation and performance testing tools (e.g., Selenium, Postman, JMeter).
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    Analyst • Novotel Kuala Lumpur City Centre, Kuala Lumpur, Malaysia