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Software Consultant

Software Consultant

eZee Technosys (M) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
16 hours ago
Job description
  • To provide 1st level and 2nd level system software support to customers.
  • Follow up on progress of the case until closure within resolution time frame.
  • Escalate the unresolved case(s) to respective unit if required.
  • Respond to a large volume of interactions efficiently while also providing high degree of customer satisfaction.
  • Record and classify all incoming queries from customers.
  • Liaise with headquarter, stakeholders, vendors and any associate parties for customer cases.
  • Job Types : Full-time, Permanent

    Pay : RM2, RM4,000.00 per month

    Benefits :

    • Maternity leave
    • Opportunities for promotion
    • Parental leave
    • Professional development
    • Work from home
    • Work Location : In person

      Expected Start Date : 09 / 11 / 2025

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    Software Consultant • Kuala Lumpur, Kuala Lumpur, Malaysia