Live Commerce ExecutiveCheil Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia

Live Commerce Executive

Cheil Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia

30+ days ago

Job description

Cheil Malaysia WP, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Live Commerce Executive

Live commerce executive role focused on coordinating live sales sessions, collaborating with internal teams, and enhancing customer engagement.

Responsibilities

Coordinate with Sales for latest product stock, pricing updates, and promo codes.
Work with Creative and Marketing teams to ensure smooth content handover and timely delivery.
Update post-session reports on performance metrics and feedback from viewers.

Live Session Coordination

Prepare and submit creative requests (banners, product visuals, scripts) in advance.

Ensure all materials and product listings are correctly set up before each live stream.

Monitor live sessions in real-time, support host performance, and reply to customer comments live.

Communication & Feedback

Liaise with Thailand live host team to provide local insights (slang, trends, consumer behavior).

Highlight recurring customer questions or friction points for future content planning.

Requirements

Relevant experience in live commerce, e-commerce, digital marketing, or sales-related roles will be an added advantage.

Strong understanding of live commerce platforms and tools (e.g., TikTok Shop, Shopee Live, Facebook Live, YouTube Live).

Excellent interpersonal and communication skills with the ability to liaise across multiple departments and cultures.

A self-starter with a strong “make-it-happen” attitude, able to take ownership and drive initiatives independently.

Quick learner with high adaptability to new tools, workflows, and market changes.

Detail-oriented and organized with strong coordination and project management skills.

Willingness to work flexible hours, especially during live events.

Seniority level

Executive

Employment type

Contract

Job function

Sales and Marketing

Industry

Advertising Services

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Commerce Executive • Kuala Lumpur, Kuala Lumpur, Malaysia

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