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HR Generalist, APAC

HR Generalist, APAC

IPC Systems, IncKuala Lumpur
10 days ago
Job description

IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

Title : HR Generalist, APAC

Department : Corporate-HR

Reporting Manager : Vice President, Human Resources APAC

Location : Kuala Lumpur, Malaysia

Role Type : Hybrid, Full-time

Overview of the Team

IPC’s global People function is a progressive and dynamic group of professionals who are rapidly transforming and enhancing the impact of the People function at IPC.

Reporting into IPC’s VP, Global Head of People, you will partner closely with the APAC stakeholders and HR team across the region, supporting various people-related matters and HR activities. You will also interact and collaborate with the wider-HR teams in North America and Europe.

Role Overview :

As a HR Generalist at IPC, you will help to implement IPC’s people strategies, partner with key stakeholders, develop strong working relationships with employees and managers, and drive people and engagement programs to cultivate positive employee experience.

Job Responsibilities :

  • Business Partnering : Partner with IPC’s leadership and management teams to support, influence and guide on all matters relating to IPC’s people strategy and policy.
  • Employee Relations : Handle APAC employee-related issues, providing timely advice and recommendations to key stakeholders and ensuring compliance with applicable employment laws.
  • Talent Acquisition : Partner  with the internal TA team to support recruitment campaigns and ensure high quality talent is brought into the organization. Ensure successful integration of new talent into the organization and supporting managers with development of effective onboarding plans and probation objectives.
  • Talent Management : Provide  coaching and support to key stakeholders with the goal of driving high performance, engagement, and efficiency, and enabling teams to meet business objectives.
  • Talent Development : Support stakeholders to identify the right fit; to drive high performance, engagement, and efficiency, through training and development.
  • Transformation Initiatives : Support the delivery of change and transformation initiatives that impact APAC employees.
  • People Programs : Ensure that IPC people programs and initiatives are effectively implemented and managed within the APAC region. This includes Wellness, DEI, ESG and Reward and Recognition.
  • Centralized HR Operations :  Collaborate with internal central HR Operations team to ensure efficient and seamless delivery of HR services to the organization including onboarding, offboarding, employee support and HRIS management
  • Benefits : Manage the APAC benefits program and manage relationships with vendors, including contract renewals and negotiations. Ensure changes and updates are regularly communicated with employees.
  • Absence Management : Provide proactive support to managers and employees regarding absences and return to work transitions, including long-term sick leave and parental leaves.
  • Annual Performance and Compensation Process :   Support the effectiveness of annual people processes, including performance and compensation reviews, performance calibration, talent, and succession planning.
  • Project Work : Support  VP, Global Head of People and CPO with ad-hoc strategic projects and initiatives.
  • HR Trends : Maintain a comprehensive working knowledge of employment laws, HR trends and technologies to provide insights and suggestions to enhance the impact our people team can make.
  • Compliance and Regulatory Activity : Stay updated on employment laws and regulations in APAC locations and proactively ensure the company's compliance with all legal requirements

Job Requirements :

  • Bachelor’s degree in HR management or related field
  • At least 7 to 10 years of extensive experience as a HR Generalist in a regional / global capacity
  • Experience managing employee relations situations.
  • Excellent stakeholder management and communication skills
  • Strong commercial acumen
  • Highly solutions focused
  • Empathetic and collaborative nature
  • HRIS experience
  • Proven project management skills
  • Proficiency in English language
  • Proficiency in Mandarin will be advantageous
  • Experience in facilitating and navigating tough conversations
  • Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities
  • Strong coaching and influencing skills with the ability to speak up and constructively challenge managers while also being open to new perspectives.
  • Detailed understanding and interest in the entire spectrum of HR, including performance management, talent development, employment relations, overall employee wellbeing and benefits.
  • What’s in It for You?

    At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.

    In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including :

  • Health Insurance Plan
  • Group Term Life Insurance Plan
  • Flexible PTO plus Public Holidays
  • Additional Time off for Charity Work and Volunteering
  • Global Tuition Reimbursement
  • Global Certification Bonus Program
  • Access to our E-Learning Platform – IPC University & LinkedIn Learning
  • Structured Onboarding Program and Peer Mentor Support
  • Enhanced Parental Leave
  • Global Wellness Program
  • Employee Referral Program
  • Further information about your benefits will be provided during your onboarding process.

    Additional Information :

    At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and / or client needs.

    Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

    You can explore more about our culture, offerings and commitment on and .

    IPC’s Work Culture :

    The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.

    Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.

    We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

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