Senior Engineer, Virtualization & OS Support

Be a Part of Something BIG!

The Senior Engineer, Virtualization & OS Support is responsible for the Operations of our virtualization infrastructure in our on premises Private Cloud. The successful candidate will help maintain the virtualization environment in a high state of operational readiness, and in compliance with the necessary security measures. He / she will help ensure that patching is carried out according to the defined schedule, and will work closely with the Change Management and the application teams to ensure that patches are applied on time.

The candidate will help provide L1 and L2 support to applications for Windows & Linux OS related issues. as well has help coordinate any hardware RMA activity. He / she will be required to handle the change management process for making changes to the environment, including monthly patching exercises, DR exercises, certificate replacement, VA remediation and other adhoc change activities initiated by other business groups, and may be required to present at release council meetings to secure change timings. The candidate should be familiar with virtualization platforms and operations.

The candidate will be required to work with principal vendors for resolution of  VMware, Nutanix, Openshift and HyperV and Compute hardware or software related issues. He / she should have an excellent grasp of virtualization fundamentals, including related certification. He / she should also have Windows and Linux experience to be able to perform effective troubleshooting.

Make an Impact by :

• Operations and maintenance of VMware, Nutanix, Openshift and HyperV and Compute hardware or software in on premises datacentres. Support Wintel & Linux related issues and requests and changes requested by application or infrstructure teams.
• Playing a major role in the operations of the virtualization infrastructure, including maintaining security tools, automation tools, outsourced vendor management if any
• Making sure that all Virtualization and OS infrastructure patches are up to date and infrastructure is current and resilient
• Work with Change Management to propose and implement changes, especially for patching for ongoing quality, efficiency and resiliency requirement
• Ensure that operational SLA’s are met, and crafting meaningful reports and metrics to track progress of current infrastructure, including capacity planning and operational improvements
• Ensure operations are in compliance with security and best practices adopted by the industry
• Document and communicate processes and standards
• Ensure solution compliance and integration with enterprise architecture and Infosec policy for Infrastructure and Security systems by reviewing and advising on new and existing Information Technology projects
• Providing advice and guidance to management during planning phases to ensure that non-functional requirements are included in the overall specifications

Skills for Success

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