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Mandarin Customer Service (Social Media Industry)

Agensi Pekerjaan JobScoper Sdn BhdBayan Lepas, Pulau Pinang, Malaysia

30+ days ago

Salary

MYR 3,300.00–MYR 3,600.00 monthly

Job description

Requirements

Fresh graduate welcome.
Minumum SPM.
Can speak in English and Mandarin.
Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
Able work in Rotational Shift (24 / 7).

Responsibilities

Brand Representation : Uphold the client’s values with a positive and professional attitude.

Customer Support : Assist with online orders through phone and email, ensuring timely responses.

Payment Processing : Handle payments securely, safeguarding customer and financial data.

Issue Resolution : Proactively address concerns and escalate when necessary.

Teamwork : Collaborate with the team to enhance service quality and improve the customer experience.

Benefits

Leave : Annual and sick leave available.

Professional Development : Training opportunities provided.

Career Growth : Clear paths for advancement.

Employee Engagement : Join in various staff activities.

5 working days.

Additional Benefits

Training Provided

5 Working Days

Allowance Provided

Skills

Customer Service Communication

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