Branch Manager, Kuala Lumpur

Description

As a global client-centered logistics operator, Noatum Logistics provides integrated value-added solutions for the supply chain of all our clients. With a vast network of offices in 26 different countries, Noatum Logistics has onsite experts to develop and execute logistics solutions tailored to meet our clients needs.

Renowned for its excellent service and specialized staff, the company has positioned itself as an industry leader, offering solutions to meet the needs of clients across various sectors. Our services include Air Freight, Ocean Freight, Road & Rail Freight, Customs Brokerage, Warehousing & Distribution, and Value Supply Chain services. The solutions offered are Integrated Supply Chain Solutions, 3PL for eCommerce business (eSolutions), Reefer / Cold Chain Logistics, and Project Cargo.

Noatum Logistics responds to different industry needs with in-depth knowledge and experience in defined industries, including Fashion & Retail, Industrial & Construction, High Tech & Consumer Electronics, Automotive, Food & Consumer Goods, Mining, Energy and Oil & Gas, Defense & Aerospace, and Pharma & Healthcare.

The Branch Manager is responsible for developing and managing business operations that support and increase sales growth, market share, customer satisfaction, profitability, and employee satisfaction by directing, coordinating, and monitoring sales and operational activities of the branch.

• Develop business objectives, strategies and plans for the Branch to grow profitability and meet the overall expectations of management as well as develop the department in alignment with the company global short-term and long-term business visions and goals respectively.
• Grow volume and revenue to meet or exceed the targets.
• Uplift corporate culture and values through development of internal communications to drive organizational excellence.
• Act as a partnership to all internal and external, regional, and global business and support units.
• Provide training, coaching, guidance, motivation and leadership to staff members to achieve the best results for the company.
• Complete profit & loss responsibility in terms of operations, finance, and administration.
• Structure, build and enhance relationships with customers to maximize customer satisfaction and profitability.
• Drive productivity to maximize resource utilization.
• Plan, lead, manage and monitor resources on a day-to-day basis.
• Ensure compliance with all corporate policies and guidelines.
• Conduct market analysis and identify new business opportunities based on information available in the market.
• Handle cases of customer complaints that have been escalated from the supervisors.

At Noatum, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximize people talents in all their diversity while eliminating any form of discrimination.

Minimum requirements

Skills