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The Club & Guest Relations Officer (173510)

The Club & Guest Relations Officer (173510)

Shangri-La Hotels and ResortsIpoh, Perak, Malaysia
1 day ago
Job description

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La, Kerry Hotel Hong Kong, JENHong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a The Club & Guest Relations Officer based at Kerry HotelHong Kong!

As The Club &Guest Relations Officer, we rely on you to :

  • Greet VIP / Club guestand bit farewell
  • Provide a smoothcheck in and check out experience
  • Handle guests’ enquiries

We are looking for someone who has :

  • Excellent command of spoken English, Cantonese and Putonghua
  • Minimum 1 year experience in service industry, preferably in Hotel Front Office or airline operations
  • Self-motivated and well-organized
  • Able to work independently and under pressure
  • All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

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    Officer • Ipoh, Perak, Malaysia