ASSISTANT MANAGER, CAR PARK OPERATIONS & SECURITY

Vacancy

ASSISTANT MANAGER, CAR PARK OPERATIONS & SECURITY

Description

This role will be responsible to manage the car park operations & security teams and ensure the car park and security operations runs smoothly in the shopping mall.

Tasks & Responsibilities

1. To setup and manage the daily operations of an in-house car park.

2. To ensure the car park service provided is of a consistently high standard.

3. To maintain the car park infrastructure, enforcement, cash collection and cleaning.

4. To formulate the standard operating procedures for car park operations.

5. To conduct parking demand analysis and identify suitable congestion management strategies for implementation.

6. To monitor financial performance against budgeted performance.

7. To ensure compliance with relevant acts, laws, rules and regulations, statutory requirements and guidelines issued from time to time by the regulatory bodies and the Group’s internal policies and procedures.

8. To provide coaching, guidance and feedback to staff to develop a team of competent current and future staff force.

9. To stay abreast of industry trends, new products and developments, guidelines, policies, rules and regulations.To oversee the safety and security department for the shopping mall and its surrounding perimeter.

10. To establish and maintain good relationship with all in-house and external parties including the police force, bomba and other authorities.

11. To develop and maintain safety and security strategies as well as policies and procedures to protect the company's properties, tenants and customers.

12. To conduct the investigations and liaise with relevant authorities on all matters pertaining to the safety and security.

13. To carry out any other duties as and when instructed by the Management from time to time.

Accountabilities

1. To build a strong and competent team by identifying, recruiting, nurturing and retaining suitable talents.

2. To build and maintain a high-performance culture through leadership by example, effective performance management and mentoring of staff.

3. To ensure that you and your team behave in a manner that reflects the Group’s vision and core values when dealing with internal and external stakeholders.

4.�To extend assistance and co-operation to all stakeholders in a cohesive and co-operative manner whenever the opportunity or need arises.

5. To keep abreast of latest trends involving your specific role as well as the industry that you are involved in.

6. To regularly up-skill yourself through daily work experience, self-improvement and structured learning.

7. To be fully aware of and be in full compliance with the Group’s policies and procedures all times.

8. To be fully aware of and be in full compliance with all laws and regulations that affect your job function or the industry you are involved in.

9. To exercise reasonable care and caution to ensure that the confidentiality of Company’s documents and all material information in relation to the business is not compromised.

10. To produce timely and accurate reporting of your business or operational activities to your superior(s).

11. To formulate and execute clear strategies to run the business or operations under your care to achieve the objectives set by your superior(s).

12. To ensure that you have a clear and accurate understanding of the industry you are operating in, including operational challenges, trends affecting your industry and accurate competitor analysis.

Competencies

1.Building Partnership

2.Guiding Team Success

3.Customer Orientation

4.Decision Making

5.Planning and Organizing

6.Authenticity

7.Courage

8.Driving for Results

Education

Candidate must possess at least a Bachelor's Degree in Business Administration or equivalent

Experience

Min 5 years of working experience in the related position