Senior Site Reliability Engineer - APAC

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Who are Tyk, and what do we do?

The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries.

Our Mission

Tyk is on a mission to connect every system in the world. We started by building an API Management platform.

The role

At Tyk, we’re obsessed with building software that solves problems. We count on our Site Reliability Engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance to pursue their missions. We’re looking for an experienced Senior SRE to optimise, automate, and improve our performance using real‑time, massive‑scale data insights.

Responsibilities

• Lead hands‑on maintenance and optimisation of our global cloud platform within defined SLAs.
• Collaborate to shape SRE strategy and translate it into actionable technical plans coordinated through SCRUM.
• Identify reliability issues, drive root‑cause analysis, and implement solutions alongside your squad.
• Lead performance tuning and fault finding through analysis of OS and application metrics.
• Design and implement automation for common operational tasks and cloud‑operations workflows.
• Develop proactive alerting, monitoring roadmap, and relevant dashboards; define and track KPIs.
• Participate in on‑call rotation, ensuring effective incident response and resolution within SLAs.
• Conduct blame‑free postmortems, document findings, and maintain operational runbooks.
• Drive multi‑region and multi‑cloud platform expansion with focus on scalability and automation.
• Optimize infrastructure performance and cost efficiency without impacting service delivery.
• Engage with commercial teams on growth plans and translate them into technical SRE strategies.
• Coordinate penetration testing through provider liaison, technical setup, and environment configuration.
• Champion continuous improvement across processes, communication, and team practices.
• Model excellence in software design and knowledge sharing.
• Plan and execute software upgrades to enhance cloud services.

Qualifications

Skills

Benefits

Tyk is an equal‑opportunity employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable.

Location : Kuala Lumpur, Malaysia

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