End User Technology Engineer - MetLife HACK4JOB

End User Technology Engineer – MetLife

MetLife Federal Territory, Kuala Lumpur, Malaysia.

The End User Technology Engineer delivers, supports and optimises end‑user computing environments across MetLife, ensuring employees have reliable, secure and productive technology experiences.

Key Responsibilities

• Modern Device, Endpoint & Mobility Management – Configure, deploy, and support desktops, laptops, tablets, and smartphones using modern tools such as Microsoft Intune, SCCM, JAMF, and EMM. Manage device enrollment, security policies, and application deployment.
• Software Delivery, Testing & Deployment – Package, test, and deploy software applications and updates using automated delivery platforms. Coordinate pilot testing, user acceptance, and phased rollouts while monitoring deployment success and troubleshooting failures.
• Collaboration & Productivity Technologies (O365) – Support, administer, and optimise Microsoft 365 / O365 services including Teams, Outlook, OneDrive, SharePoint, and Exchange Online. Troubleshoot O365 application issues and enable secure, seamless user experiences.
• Meeting Room & Audio / Visual Technologies – Set up, maintain and support meeting room technologies (AV equipment, conferencing systems, smart boards). Proactively test and monitor readiness of meeting spaces and coordinate with vendors for upgrades and incident resolution.
• Technical Leadership & Team Collaboration – Mentor junior engineers, provide technical guidance, and lead small project teams. Collaborate cross‑functionally to deliver technology solutions, drive process improvements, and evaluate new end‑user, O365, and mobility solutions.

Qualifications & Skills

Seniority Level

Mid‑Senior level.

Employment Type

Full‑time.

Job Function

Information Technology.

Industries

Insurance, Banking, and Financial Services.

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