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Bank Customer Service Fresh grad / Exp | Up to 4K | LRT P15

Bank Customer Service Fresh grad / Exp | Up to 4K | LRT P15

Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579)Kuala Lumpur, Kuala Lumpur, Malaysia
2 days ago
Job description

Why Join Us?

  • Call Centre Environment
  • 5 Working Days per Week
  • 21 Days of Annual Leave
  • Comprehensive Training Provided
  • Attractive Performance-Based Incentives
  • Medical, Dental & Insurance Coverage
  • FRESH GRADUATES ARE WELCOME TO APPLY

Job Descriptions :

  • Handle inbound customer calls in a professional and timely manner
  • Meet individual performance targets while ensuring adherence to operational risk controls and compliance standards in all activities.
  • Take ownership of customer issues, including follow-ups or directing them to the right department.
  • Understand customer needs and recommend suitable products, services, or solutions.
  • Provide excellent service by resolving queries on the first call whenever possible.
  • Job Requirements :

  • Minimum qualification : Diploma or higher in any field (Bachelor's, Postgraduate, Professional, or Master's degree accepted).
  • Experience in customer service or call centre roles is an added advantage.
  • Fresh graduates are strongly encouraged to apply.
  • Willing to work weekends and night shifts.
  • Must be fluent in English.
  • Proficiency in Mandarin is an added advantage.
  • Please indicate the below information in your resume :

  • Current & Expected salary
  • Reason(s) for leaving
  • Availability to commence work
  • Interested candidates, please submit with your complete CV.

    We regret that only shortlisted candidates will be notified.

    By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information for the purpose of processing your application.

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    Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia