Expression of Interest : Compliance and Engagement Manager - Zone 3

Overview

Expression of Interest : Compliance and Engagement Manager – Zone 3. BAT Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

Role profile

ROLE PROFILE

GRADE G36

JOB TITLE : Compliance and Engagement Manager – Zone 3

EXTERNAL JOB TITLE : Compliance and Engagement Manager – Zone 3

FUNCTION : Global Business Solutions (GBS)

SUB FUNCTION : Global Business Solutions – Record to Report

DISCLAIMER : We might not have an open role at this moment, but we welcome applications. The Recruitment Team will contact you when a suitable position arises.

Role Summary

The Compliance and Engagement Manager in the Record to Report End-to-End team uses extensive leadership and business knowledge to ensure a robust control environment across Finance processes, while engaging with key end markets stakeholders to drive continuous improvement and strategic transformation initiatives. The incumbent represents the global Finance end-to-end teams in designated GBS locations as an acknowledged BAT way of working and controls expert. The role interfaces with global teams, external parties and end markets to maintain or achieve best-in-class processes. The role also acts as the liaison between end markets and global functions / teams to assess and implement new legal, fiscal and regulatory (LFR) business requirements.

Role scope and remit

Reports to : Global Process Lead (R2R)

Size of the team : No direct reports

Core Relationships : End Markets teams – close relationship with local Finance teams to monitor processes operation and facilitate high-risk controls approvals. External parties – regular interaction with external parties involved in the Finance processes operation to ensure adherence to BAT standards and agreed SLAs / KPIs. Functional End to End teams – works with Process Design and Transformation Experts teams seeking optimal end-to-end results for BAT on functional and cross-functional process improvements. Relevant Functional Leadership Teams – Central Finance Teams, DBS Finance, BCT and other leadership teams. GPO, Regional / Project Governance Boards – participate in global forums as the GBS Zone finance representative to provide business context and end market-specific advice. Geographic Scope : Zone basis (Zone 3 APMEA). GOM Processes scope : Interaction with Corporate Finance (Tax & Treasury), Corporate Strategy, Governance, Risk and Compliance, Market to Cash, Master Data Management, Manage HR, Record to Report and Source to Settle.

Accountabilities

• Business and Operational : Provide expertise and leadership on Finance processes and controls to drive efficiency, compliance, and performance (SLAs / KPIs).
• Act as the first escalation point for time-zone dependent activities while coordinating with End Markets, Global Process Leads, DBS Functional Leads, GPOs, and Regional teams.
• Collaborate with peer End Markets Finance Managers and Global Process Experts across GBS End-to-End teams to strengthen alignment and execution.
• Support Change Management strategies and finance transformation initiatives, including ERP changes, Data Analytics, and Data Science adoption.
• Provide functional data and insights to Global End-to-End Leads to ensure SLAs / KPIs are in place and support the execution of business plans in line with BAT & GBS strategies.
• Transformation : Identify and pursue continuous improvement opportunities to enhance efficiency and effectiveness of Finance end-to-end processes; challenge the status quo. Seek new tools, enablers, best practices, and Agile methodologies to accelerate the CI culture within GBS. Embrace change with agility and identify opportunities for value creation. Build and present strong business cases to educate stakeholders and guide proposed changes to deliver business value. Manage portfolios, track geographic implementation progress, and ensure action plans to mitigate risks.
• Leadership and People : Demonstrate leadership by engaging stakeholders in line with BAT values, foster a positive culture, and support performance appraisals and development plans. Promote cross-functional collaboration and customer service excellence.
• Relationship : Build strong working relationships with Functional teams, Strategy & Performance Management, Global Process Leads, and other stakeholders. Ensure effective collaboration within the R2R transformation team to deliver on the Business Excellence agenda and contribute to decision-making. Communicate effectively across channels and tailor messages to audiences. Foster cross-functional knowledge sharing and adoption of best practices.

Experience, skills & knowledge (Essential)

Skills (Technical / Functional / Leadership)

Education

What we offer you

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