Sales Coordinator

Indoor Sales Vacancy

Responsibilities

• Answer call promptly, filter and direct calls to the appropriate personnel based on the caller needs.
• Understand customer needs or problems, resolve and recommend appropriate services.
• Handle any post-sales queries and concern included reply to customer supplier request form, survey form and credit application the latest on next day receive request.
• To coordinate with engineer, peers and superior to ensure customer request can be fulfil as commit get confirmation from external customer on job found deviation from our processes.
• Update unit progress status to customer.
• Nurture relationship with current and potential customers to generate repeat sales.
• Maintain a strong understanding of the company’s products, services and communicate this knowledge effectively to customers.
• Prepare quotation and calibration reminder on or before the due date.
• Sales Target Achievement
• Meet or exceed monthly sales target within assigned territory or scope through effective sales techniques and product knowledge and company policy.
• Manage the full sales cycle, including following up with customers and closing sales deals.
• Routing opportunities to the sales team on obsolete, beyond repair or declined repair units for new sales development and closure.
• Gather and record feedback from customers to manager and contribute to the product or service enhancement and development. 2. Survey 3rd party calibration pricing and scope.
• Update and maintain customer information in the CRM system accurately. (E.g. NIRF, cold call, follow up call, update

Qualification & Experience Required

Remuneration package

Location : Headquarters, Seri Kembangan

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