Retail Associate (Johor Premium Outlets)
PURPOSE & IMPACT ON ORGANIZATION :
- Contribute to meeting or exceeding store sales and profit targets by :
- Passionately inspiring consumer loyalty to the Brand
- Effectively serving and selling to customers
- Diligently executing store operations
KEY RESPONSIBILITIES :
Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed themExecute the Brand Customer Service standards to meet or exceed customers’ expectationsBe a Brand Ambassador, consistently exhibiting the Brand Attitude and ValuesUse Seasonal Brand and product knowledge effectively during sales interactionsCommunicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the BrandAdhere to all established policies and proceduresExecute and maintain established Visual Merchandising and In-Store Communication standardsProcess merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floorComplete cash register transactions quickly and accuratelyMinimize loss in both, the stockroom and the sales floorPerform all store operations in a safe, effective and efficient mannerCollaborate productively and respectfully with team membersComplete all applicable training programs and effectively apply the learning on the jobSeek coaching and learning opportunities to continually improve your performanceKNOWLEDGE, CAPABILITIES AND EXPERIENCE :
MINIMUM QUALIFICATIONS :
Preferably between 1-2 months working in a sports / fashion customer & commercial focused retail environmentBasic numeracy, literacy and verbal communication skillsAT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE : THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE : Speak up when you see an opportunity; step up when you see a need.OWNERSHIP : Pick up the ball. Be proactive, take responsibility and follow-through.INNOVATION : Elevate to win. Be curious, test and learn new and better ways of doing things.TEAMPLAY : Win together. Work collaboratively and cultivate a shared mindset.INTEGRITY : Play by the rules. Hold yourself and others accountable to our company’s standards.RESPECT : Value all players. Display empathy, be inclusive and show dignity to all.At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
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