Key Account Manager (Logistics)

A reputable MNC is looking to hire a Key Account Manager (Logistics) to be based at their Prai, Penang  office. The incumbent  a cts as a bridge between customers and internal teams to ensure smooth logistics operations and continuous improvement

1.  Building and maintaining customer relationships :   Work closely with clients to understand their needs and ensure smooth communication

2.  Coordinating with different teams : Collaborate with operations, sales, IT, and finance teams to ensure customer requirements are met

3.  Ensuring contract and Service Level Agreements (SLA) compliance : Monitor performance metrics to make sure logistics services meet the agreed-upon standards

4.  Driving improvements and cost efficiency : Identify ways to improve logistics processes and reduce costs

5.  Managing changes and new projects : Oversee changes requested by customers and help implement new logistics solutions

6.  Tracking performance and reporting : Collect data to generate key performance reports and ensure consistency across regions

Please note ONLY shortlisted candidate will be contacted for next step.

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