Quality Control Operations Lead

Job Role

The Quality Control Operations Lead / Manager is responsible for overseeing and managing all quality control operational activities to ensure products and services consistently meet established quality standards, regulatory requirements, and customer expectations. This role serves as a key driver in maintaining compliance, fostering continuous improvement, and ensuring the integrity of QC processes across the organization.

Key Accountabilities

• Develop, implement, and maintain comprehensive quality control procedures, guidelines, and standard operating practices to align with industry standards and regulatory requirements.
• Lead and supervise quality control teams, providing coaching, mentoring, and performance management to ensure high standards of productivity and accuracy.
• Oversee daily QC operations including sampling, testing, inspections, and documentation to guarantee compliance with quality specifications.
• Ensure adherence to Good Manufacturing Practices (GMP), ISO standards, and other relevant regulatory frameworks.
• Support and coordinate validation and qualification activities, ensuring that equipment, processes, and systems are compliant and effectively maintained.
• Monitor and analyze quality performance metrics to identify trends, risks, and opportunities for process and system improvements.
• Collaborate cross-functionally with Production, R&D, Engineering, and Supply Chain teams to address quality issues and implement corrective and preventive actions (CAPA).
• Prepare quality reports, documentation, and audit responses for internal stakeholders, regulatory authorities, and customers.
• Champion a culture of continuous improvement, operational excellence, and proactive quality management across the organization.

Education and Experience Requirements