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Labeling Quality Assurance (QA) Specialist - Data Labelling Operations
Labeling Quality Assurance (QA) Specialist - Data Labelling OperationsTikTok • Kuala Lumpur, Kuala Lumpur, Malaysia
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Labeling Quality Assurance (QA) Specialist - Data Labelling Operations

Labeling Quality Assurance (QA) Specialist - Data Labelling Operations

TikTok • Kuala Lumpur, Kuala Lumpur, Malaysia
10 days ago
Job description

Labeling Quality Assurance (QA) Specialist - AI Data Service Operations

TikTok Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the team

The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

Responsibilities

  • Act as quality auditor to ensure overall quality standards and platform content security;
  • Execute both quantitative and qualitative analyses of data and trends to proactively identify gaps, deliver clear insights on performance, define goals, and drive improvements;
  • Conduct training, calibrations, and other improvement initiatives with various teams to continuously drive improvement in policy execution, as well as SOP understanding, and attain excellent quality results;
  • Continuously improve quality inspection standards and contribute towards process and platform optimisation;
  • Work closely with other departments to support relevant quality and training related needs.

Minimum Qualifications

  • Fluency in English as a working language to effectively conduct quality reviews.
  • Minimum 1 year of experience in Quality Audit / Quality Governance, and Content Moderation Policy & SOP training.
  • Proficiency in Microsoft Office, especially in Excel.
  • Proven experience with quality audit, data analysis and quality management.
  • Proven experience to work in fast and evolving workflows with eye for detail.
  • Proven experience to maintain a high degree of confidentiality while meeting strict deadlines.
  • Preferred Qualification

  • Proven experience with computer fluency and understanding of software and advanced internet functions.
  • About TikTok

    TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

    Diversity & Inclusion

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

    #J-18808-Ljbffr

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    Quality Assurance Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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