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Customer Service Representative
Helius Technologies Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia1 day ago
Job descriptionMinimum 1 year of customer service experience Experience in front-line customer support is a plus Fluent in Japanese (JLPT N2 and above) & English Health insurance Opportunities for promotion Professional development
Responsibilities :
- Support customer through onboarding via calls, virtual sessions, or in-person
- Guide customer on how to use the app or system efficiently
- Resolve customer concerns with empathy and professionalism
- Handle both inbound and outbound communications, including tickets and phone support
- Troubleshoot technical issues faced by customer
Requirements :
Job Types : Full-time, Contract
Contract length : 12 months
Pay : RM6, RM12,000.00 per month
Benefits :
Work Location : In person
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Customer Service Representative • Kuala Lumpur, Kuala Lumpur, Malaysia