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Store Management Trainee-Gurney Plaza Penang

HLA Garment (Malaysia) Sdn BhdGeorge Town, Penang, Malaysia

21 hours ago

Job description

Requirements of Assistant Store Manager Recruitment

Responsibilities :

Fully responsible for all the stores operating management, supervising, guiding, and improving employees’ performance overall Sales of motivation staff enthusiasm, help stores achieve monthly sales target.
Actively collect market information and report to company.
Handling customer complaints and problems related to the store management.
Carry through the company instruction and accomplish other task assigned by leadership.
Stock Management that involves stock take, ordering, storing, tracking and monitoring stock levels.
Data Analysis in process of cleaning, changing, and processing raw data and extracting actionable, relevant information that helps businesses make informed decisions.

Key Skills and Qualities :

Understanding of retail management fundamentals, including inventory management, sales, and customer service.

Strong communication skills to interact effectively with customers, employees, and senior management.

Excellent interpersonal abilities to build and maintain relationships with team members and customers.

Analytical skills to interpret sales reports, forecast future sales trends, and make informed business decisions.

Leadership potential to guide and motivate team members, and to step into a management role in the future.

Attention to detail to ensure optimal store appearance, correct pricing, and accurate inventory.

Customer service skills to understand and cater to customer needs, handle complaints, and ensure high customer satisfaction.

Problem-solving abilities to handle day-to-day challenges, resolve conflicts, and make decisions in the best interest of the store.

Ability to adapt to new technologies and systems used in retail management.

Requirement :

Fluent in Mandarin and English, Able to communicate in Mandarin will be advantage.

Candidate must possess at least diploma or degree.

At least 3-5 Years of working experience in the related field especially having working experience in LULULEMON will be preferable.

Preferably Manager specialized in Sales- Retail / General or equivalent.

Required Skill(s) : Be familiar with computer operation.

Have ability of Team management and coordination.

With a strong sense of responsibility, healthy and positive working attitude, good professional ethics and language, writing skills.

Additional Requirements :

Must be able to work according to Retail Shifts, Weekend and Public Holiday.

Good knowledge of spoken English, Mandarin as the candidate are required to liaise with Mandarin speaking customers and Bahasa Malaysia.

Customer service experience will be of valuable.

Fresh graduates without experience are welcome to apply as there will be training provided.

Benefits of this role :

(Basic Salary + Commission)

Fast Internal Promotion

Good working environment & culture

Training and certification sponsored by the company

Medical Claim

Interested candidate pls walk in store directly

Application Questions

Which of the following types of qualifications do you have?

How would you rate your Mandarin language skills?

Are you willing to travel for this role when required?

Our company specializes in men's fashion, and we have more than 5000 stores in the world with more than 50 thousand employees. Our Annual turnover reached about 5 billion dollars. Now we are coming to Malaysia to open up new markets, and we invite highly motivated and enthusiastic individuals who adore fashion and thrive on the challenge of working in this high energy industry to be part of the team.

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Penang • George Town, Penang, Malaysia