AI Engineer (Prompt / Chabot)

Refine GroupKuala Lumpur, Kuala Lumpur, Malaysia

29 days ago

Job description

Overview

Prompt Engineering : Design, test, and refine effective prompts for generative AI systems (e.g., ChatGPT, Claude, Gemini) to power chatbots, dynamic game content, player assistance tools, and marketing personalization.
Contextual Optimization : Build structured prompt templates that maintain tone, compliance, and brand alignment while adapting to various user scenarios—customer service, VIP support, onboarding, etc..
Knowledge Embedding : Fine-tune prompts to integrate internal knowledge bases, game rules, regulatory policies, FAQs, and historical player behavior for more accurate and helpful AI outputs.
Data-Driven Tuning : Analyze AI output quality, hallucination rates, latency, and relevance to iteratively improve prompt structure and effectiveness.
Multi-Modal Coordination : Work with product teams to design prompts for multimodal use cases (text, voice, in-game prompts, live dealer support).
Compliance Alignment : Ensure all prompt output adheres to responsible gaming guidelines, legal jurisdictions, and ethical communication standards.
Testing & Versioning : Run A / B tests and experiments across multiple prompt variants to determine performance and optimize outcomes.
Cross-Functional Collaboration : Work with game designers, customer support leads, and content creators to align AI communication with product and player experience goals.

Requirements

2+ years experience with LLM prompt engineering, NLP model tuning, or AI content development

Deep understanding of generative AI models (GPT, Claude, PaLM, etc.) and prompt design principles

Strong command of language, tone, and structured prompt techniques (zero-shot, few-shot, chain-of-thought, etc.)

Ability to interpret AI output and optimize prompts based on relevance, clarity, and factual accuracy

Experience with tools like LangChain, PromptLayer, or custom LLM orchestration platforms

Basic scripting or API integration skills (Python preferred)

Knowledge of GDPR, responsible gaming practices, and jurisdiction-specific messaging rules

Competitive salary + Bi-Annually performance bonuses.

13th Month Bonus + Monthly Transport Allowance

Application & Notes

Note : Only shortlisted candidates will be contacted

About Nera Tech

Nera Tech was founded with a single goal : to bridge the gap between strategy and execution for organizations facing rapid change. What began as a small team of cross-functional consultants has grown into a trusted advisory firm serving clients across industries and geographies. Our founders - veterans in finance, tech, and operations - saw a clear need for hands-on, deeply integrated consulting services that go beyond surface-level advice.

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Ai Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia