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Process Improvement Executive
Tekmark Global SolutionsKuala Lumpur, Kuala Lumpur, Malaysia14 hours ago
Job descriptionDegree in Business Administration, Records / Operations Management, or related field Knowledge of PDCA, TQM, Root Cause Analysis, and ISO standards (ISO 9001 : 2015, ISO 45001, ISO 14001) Skilled in process mapping tools (Visio), Excel, Power BI, and ERP (SAP) Experience in Lean, Six Sigma, process optimization, and quality assurance Strong analytical, documentation, project management, and communication skills Added Advantage : Certified Business Process Professional, Change Management, or Lean Management Certificate
JOB RESPONSIBILITIES :
- Drive and support process improvement initiatives to increase efficiency and quality
- Conduct process mapping (As-Is / To-Be) and workflow analysis
- Work with multiple departments to plan, execute, and track improvement projects
- Create dashboards, reports, and updates for management and audits
- Maintain and improve quality documentation — manuals, SOPs, policies, guidelines
- Support governance and compliance processes and internal reviews
- Assist with change management including briefings, updates, and staff training
JOB REQUIREMENT :
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Executive • Kuala Lumpur, Kuala Lumpur, Malaysia