Customer Success Renewals Specialist

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career, there’s no better home for your potential than Exabytes!

Calling All Customer Success Renewals Specialist —Your Next Opportunity Awaits!

Ready to make an impact? Join our team as a Customer Success Renewals Specialist and help us retain customers, grow business, and build lasting relationships!

What You'll Do

• Manage Renewals : Oversee the renewal process for existing clients, ensuring timely and efficient renewals to maximise customer retention.
• Customer Management : Act as the main contact for key customers, building strong relationships and understanding their needs to offer personalised solutions.
• Customer Engagement : Proactively communicate with clients to identify opportunities for upselling and cross-selling additional services.
• Collaboration : Work closely with internal teams to ensure seamless service delivery and promptly resolve any client issues.
• Performance Tracking : Collect and consolidate daily renewal sales data. Develop and maintain accurate and up-to-date renewal sales reports and dashboards.

What We're Looking For

Join a forward-thinking team where your ability to nurture client relationships and drive growth will take your career as a Customer Success Renewal to new heights!

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