Key Responsibilities :
- Learning Program Design & Delivery
Design and deliver engaging learning programs covering technical skills (e.g., systems, tools, compliance) and soft skills (e.g., communication, leadership, collaboration).
Customize and / or develop learning content to suit different employee levels and functions based on the most effective learning methodologies and philosophy.Facilitate in-person and virtual training sessions (when required) applying adult learning model and approaches.Learning Needs AnalysisConduct training needs assessments in collaboration with business units and HRBPs.
Identify skill gaps and recommend appropriate learning interventions.Support the development of learning paths and competency frameworks.Learning Management & AdministrationManage learning activities through the Learning Management System (LMS), including scheduling, tracking, and reporting.
Coordinate with internal and external trainers, vendors, and subject matter experts.Ensure training records and compliance requirements are maintained accurately.Organize and manage training events, workshops, and seminars for employeesSelection and management of Learning partners and vendors on cost, content design and effectiveness of delivery.Evaluation & Continuous ImprovementEvaluate the effectiveness of learning programs using feedback, assessments, and performance data.
Recommend improvements to enhance learning outcomes and learner engagement.Monitor learning KPIs and prepare regular reports for stakeholders.Manage learning budget and spending with regular reports for stakeholdersStakeholder EngagementPartner with functional, department heads and HR teams to align learning initiatives with business goals.
Support change management and employee development initiatives through learning.Promote a culture of continuous learning and knowledge sharing.Working RelationshipsInternal : Regional Talent Management Specialist, HR Business Partners, Function & Department Heads, Employees
External : Training Vendors, Consultants, Learning Technology ProvidersRequired Knowledge, Skills, Abilities and / or Related Experience :
Strong facilitation and presentation skills.Analytical mindset with the ability to interpret learning data.Excellent communication and interpersonal skills.Project management and organizational skills.Adaptability and continuous improvement mindset.Good command of written and spoken English is mustPreferred Knowledge & Skills and / or Related Experience :
Masters or Bachelor’s degree in Human Resources, Education, Psychology, or related field.5–8 years of experience in Learning & Development or Talent Development.Experience in both technical and soft-skill training design and delivery.Familiarity with LMS platforms and digital learning tools.Certification in instructional design, facilitation, or coaching is a plus.Experience in the direct selling industry is highly desirable.