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Back Office Executive (Mandarin Speaker)

Back Office Executive (Mandarin Speaker)

CXM Direct LLCBukit Bintang, Federal Territory of Kuala Lumpur, MY
30+ days ago
Job type
  • Quick Apply
Job description

Responsibilities :

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Coordinate with risk dept on leverage changing request, or any escalated trading issues
  • Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
  • Liaising with technology provider on any complex situation dispute
  • Cross checking with PSP on funding issues
  • Managing internal ticketing on any feedback or issues arise within the dept
  • Performing financial checks on any transaction or transfer within the system
  • Collecting appropriate information of any complaint on technical perspective

l-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.

  • Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes.

    • Requirements

    Requirements :

  • A bachelor’s degree in business or related field.-A minimum of 5 years of experience in business analysis or a related field in Brokerage Backoffice.
  • Exceptional analytical and conceptual thinking skills.
  • Advanced technical skills.
  • Great attention to minute details, meticulously excellent to numbers and procedures.
  • Fundamentally analytical and conceptual thinking skills.
  • Experience creating detailed reports and giving presentations.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • A track record of following through on commitments.
  • Excellent planning, organizational, and time management skills.
  • Experience in a stock-broking business, in either IT or back office operations would be a significant advantage
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    Executive Mandarin • Bukit Bintang, Federal Territory of Kuala Lumpur, MY