Shift Manager ( My Town )
Krispy Kreme DoughnutsKuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job descriptionHave minimum 1 years experience in similar position Application should be Malaysian citizens or hold relevant residence status. Able to Communicate well in English and Bahasa Have friendly & engaging personality Sales driven & results oriented Able to work on shifts including weekend, 6 days a week Possess own transport Meal Allowance - RM 5.00 per day Sale performance Incentive Overtime Training and certification program Fast career advancement Medical coverage Daily Meal Provided EPF, Socso
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Responsibilities
- Responsible for the day-to-day operations of Krispy Kreme Doughnut shop.
- To deliver the highest standard quality of service by handling customer complaints, conducting customer service evaluation and achieving the customer service rating target.
- Ensure staffing, inventory levels are appropriate so as to allow for smooth operation of the shop.
- Perform opening and closing duties
- Assist in stock take and upsell promotions
- Constantly motivate & cultivate a team spirit in the outlets
- Maintain utmost service standards and discipline / grooming among the service staff
- Supervise and train service staff to standards of excellence
- Adhere to company’s standard operating procedures
- Daily bank-in of the sales money and ensure float is sufficient
- Any other ad-hoc duties
Qualifications
Benefits
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Manager Manager • Kuala Lumpur, Kuala Lumpur, Malaysia