Job Responsibilities :
To be involved in the Post Sales support function in assigned area with strong emphasis on activities such as periodical maintenance, trouble shooting, installation and distributor resource development.
- To support Distributors & customers in order to rectify issues and maintain customers’ confidence
- To be involved in Post Sales Engineering Support i.e. installation, maintenance and troubleshooting
- To conduct the Quarterly Machine Status check and reporting
- To attend product trainings to acquire the required skills / knowledge and competitive advantage
- To support in System Configuration and sourcing of items for potential projects
- To control the distribution of release notes and new software versions to distributors
- To support in Demonstration / Evaluation for full range of PCB Inspection System products either direct or together with distributor
Job Requirements :
Minimum Higher Diploma or Degree in Electronics / Electrical / Mechatronics EngineeringGood analytical skills and sound technical / computer knowledgeExposure in SMT process is essentialMinimum 2 years' experience in machinery troubleshooting.Excellent problem-solving skillsEffective communication skills to interact with customers and internal teamsAbility to work collaboratively with cross-functional teams and drive desired outcomes