Assessment :
All applicants are invited to complete the assessment. Completing this assessment will allow you to distinguish yourself from other applicants. This would give all candidates an equal opportunity to shine.
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Employment Assessment : Senior Associate level
Job Purpose & Overview :
Foster strong relationships with employers and stakeholders, maximise levy utilisation, provide exceptional customer service, evaluate grant applications, offer strategic advisory services, and gain insights into training needs to support workforce development initiatives.
Key Accountabilities :
Account Management
- Foster strong relationships with registered employers and stakeholders through regular engagement activities, maximising levy utilisation, promoting collaboration, and ensuring effective management of accounts to drive organisational success
- Track and analyse levy utilisation patterns and work with employers to maximise their use of available resources.
Customer Service and Industry Engagement
Plan and implement engagement activities aimed at providing exceptional customer service and information on HRD Corp service offerings within respective regions.Facilitate smooth processes and effective communication to support employers' engagement with HRD Corp initiatives.Grant Management
Evaluate and approve non-automated grant applications such as special requests and approvals, applications above LOA, and other schemes, ensuring accurate assessment and compliance with guidelines to facilitate efficient grant disbursement and support organisational objectives.Ensure consistent, accurate, and timely approval of grant applications by meticulously analysing and evaluating them, contributing to efficient and transparent grant management processes.Advisory Services
Provide strategic advisory services to stakeholders on HRD Corp Schemes, ensuring alignment with organisational goals, fostering increased participation in training initiatives, and promoting effective utilisation of resources to enhance workforce development.Employers' Insights and Solutions
Develop a comprehensive understanding of the training landscape within assigned sectors, industries, and / or states.Proactively engage with employers to gain insights into their training and development needs, identify challenges, and recommend innovative solutions to address stakeholders' evolving needs, thereby facilitating targeted resource allocation and effective support for workforce development initiatives.Educational Qualification & Relevant Experience (skills & knowledge) :
Degree in Human Resources, Business Administration, Management, Public Administration Communications, or related disciplines.1–5 years of relevant working experience in account management, including managing client relationships, or a similar role would be an added advantage.Strong knowledge of industry trends and workforce development.Excellent communication and interpersonal skills.Ability to manage multiple projects and initiatives simultaneously.Strong analytical and problem-solving skills.Excellent communication skills with the ability to work effectively in cross-functional teams and manage stakeholder expectations.Willing to work atKuantan, Pahang.
Kindly be advised that due to the high number of applications we receive, only candidates who have been shortlisted will receive notifications regarding the status of their applications. We sincerely appreciate your understanding and patience as we carefully review each application.
