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Supply & Demand Executive

Supply & Demand Executive

Lyreco Singapore MalaysiaJohorMalaysia, Johor, Malaysia
1 day ago
Job description

Supply & Demand Executive – Lyreco Singapore Malaysia

Overview

Responsible for managing a group of suppliers, including contract renegotiation, stock order management, and implementing action plans to achieve best supplier performance. Ensure day-to-day supply planning follows group standard guidelines to deliver a great customer experience.

Responsibilities

  • Carry out review and provide supplier service level (SSL) reports to the management team
  • Manage suppliers service effectively to ensure SSL is met according to company standards
  • Ensure stock levels are optimized by setting accurate MRP parameters, considering new products / no movers / slow movers / overstock / delisted products / temporary promotions
  • Meet the supplier delivery lead time KPI set by the company
  • Place and follow up orders according to Lyreco standard. Follow up to ensure goods are delivered on time and to meet backorder KPI threshold
  • Able to analyse the root causes of backorder and carry out rectification action plans efficiently
  • Book in and control supplier invoices, resolve discrepancies within the timeline set by the company
  • Handle supplier litigation; work closely with sales and customer service teams to plan and arrange supplier returns effectively
  • Handle and improve the after-sales repair and return process with suppliers in a timely manner
  • Any other reasonable ad hoc tasks assigned from time to time

Qualifications

  • Minimum Diploma in Business Administration / Logistic / Supply Chain Management
  • High proficiency in Microsoft Excel (Pivot, matrix, formula, etc.), strong stock management skills, SAP user, strong supplier management skills, strong analytical skills
  • Proficient in English written and verbal
  • Strong negotiation skills
  • Minimum 3 years working experience in a supply chain role and 1 year in stock replenishment function

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Management and Manufacturing
  • Retail Office Equipment

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    Supply Executive • JohorMalaysia, Johor, Malaysia