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QA ENGINEER (CQE & QMS)

QDOS Flexcircuits Sdn. Bhd.Bayan Lepas, Penang, Malaysia

1 day ago

Job description

Overview

Responsible for QAQC related issues, SOP / ISO compliance and initiate continuous improvement.

QMS

To ensure QMS documents are adequately reviewed, approved and stored to be accessible by stakeholders in the company. To support QMS manager during customer audits, Certification Bodies audit, and Internal audits. To follow up closely with engineering, purchasing, quality and sales to respond to RoHS / REACH items compliance for customers. Overseeing calibration activities.

RESPONSIBILITIES

CQE

Responsible to provide all information to customer as required, which is Quality related (Product, Return, Replacement, Specification, QMS, Audit).
Responsible to work with internal functional teams to meet the needs of the customer.
Timely response to customer complaint as defined by the procedure or customer prescribed manner.
Perform customer complaint corrective action for implementation and effectiveness.
To provide any on-site support to customer during customer audit.
Perform analysis and validation of customer returned parts.

QMS

Responsible to review, register, update and distribute quality system documents to ensure all documents comply with the QDOS documentation system.

To analyse all levels of documents (Quality Manual, SOP, WI, Form & checklist) with internal functional teams for improvement on yearly basis.

To monitor all quality records archived at designated area (Document room, etc.) as per retention period stated in Quality Record Archiving SOP.

To support QMS manager to perform process, product, system & environment audits at various processes from time to time.

Responsible to handle external audits such as Customer audit, Certification body audit and Internal audit.

To submit RoHS / REACH compliant documents and meet customer requirements timely.

To follow up, monitor and update equipment calibration as per Master list schedule.

Support purchasing team for suppliers audit.

REQUIREMENTS

Bachelor's degree in Engineering, Material Science, Physics or a related field.

Minimum 2 years of experience in related roles, in electronics manufacturing industry preferred. Fresh graduates with internship in QA will also be considered.

Proficiency in root cause analysis (RCA) and problem-solving tools (e.g., 8D, 5 Whys, Fishbone Diagram).

Strong knowledge of ISO standards (e.g., ISO 9001, ISO 13485, ISO / TS 16949, etc.).

Familiarity with quality methodologies like Six Sigma, Lean Manufacturing, or Total Quality Management (TQM).

Knowledge of document control and audit processes. i.e. RBA / TISAX

Understanding of statistical process control (SPC) and failure mode and effects analysis (FMEA).

Ability to develop and maintain Standard Operating Procedures (SOPs).

Note : Do not include sensitive personal information in applications. If you encounter suspicious activity, report the job listing.

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Qa Engineer • Bayan Lepas, Penang, Malaysia