An established industry player is seeking a Customer Success Specialist to enhance customer satisfaction through effective communication and support. In this role, you will be the primary contact for customers, handling inquiries via phone and email, and ensuring a seamless experience on the client’s shopping channel. Your responsibilities will include providing timely assistance, processing payments, and maintaining high service quality. If you are passionate about customer service and eager to contribute to a positive brand image, this is the perfect opportunity for you to thrive in a dynamic environment.
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Customer Support Specialist • Petaling Jaya, Selangor, Malaysia